Frequently Asked Questions
Everything you need to know about our gear and our mission to protect the parks.
How long will it take for my order to ship?
Most orders are processed within 1-3 business days. Standard shipping typically takes 5-7 business days depending on your location within the United States.
What is your return and exchange policy?
We offer a 30-day return window for unwashed and unworn items with original tags. Please visit our Returns Portal to start a request for a refund or a pre-paid exchange.
How do your clothes fit?
Our apparel generally follows standard unisex sizing. We recommend checking the specific size guide located on each product page to find your perfect fit.
Does my purchase actually help the National Parks?
Yes! Every purchase contributes to our mission. We partner with various park conservancies to fund vital projects including habitat restoration, visitor programs, and youth education.
How should I care for my Parks Project apparel?
To preserve the prints and fabric quality, we recommend machine washing cold with like colors and tumble drying on low, or hang drying for the best results.
Do you offer international shipping?
Currently, we ship to select international countries. Shipping rates and delivery times are calculated at checkout based on the destination and weight of the package.